What FoundOnline builds
AI Business Solutions That Handle the Conversations and Work You Cannot Get To
FoundOnline builds and runs seven AI Business Solutions: AI Receptionist, Missed-Call Recovery, Appointment Setting, Outbound AI, Database Reactivation, Website AI and Custom AI Workflows & Integrations. They run for a one-truck trade business answering its own phone, and they deploy across multi-location operators, franchises, dealer networks, associations, agencies and software companies putting them in front of a customer base. Same solutions, configured to the business, reported beside your marketing.
The problem underneath all seven
Every business is carrying a conversation backlog.
Not a marketing problem and not a staffing problem — a coverage problem. The calls that ring out, the quotes nobody circled back on, the customers who have not heard from you since the invoice, the visitor with a question at eleven at night. Every one of them was already paid for, and every one of them is a conversation that never happened.
Not answered
The call at 8:12 PM
Wants a price on a two-room clear-out. Rings out, leaves no message, and books someone else before nine.
Not followed up
The quote from three weeks ago
Nobody said no. Nobody had an hour to ring forty people back, so the list quietly aged out.
Not asked
The visitor at 11:04 PM
Reads two pages, has one question, finds a contact form promising a reply tomorrow, and closes the tab.
What we build
Seven solutions, one connected system.
Start with the problem costing your business the most. Each solution works on its own, or as part of a connected AI system where the call, the follow-up and the calendar all know about each other.
The flagship. Start here.
AI Receptionist
The phone rings while the crew is on a roof, under a sink, or asleep. Most callers will not leave a voicemail and will not ring back — they call the next listing, and nothing in any report will ever show you that job.
See the AI Receptionist →
Answers on the first ring, 24/7, including nights, weekends and holidays
Captures the name, number, address and the job they are calling about
Asks your qualifying questions and separates real jobs from price shoppers
Books the appointment against live calendar availability, on the call
Warm-transfers the calls that genuinely need a person, on rules you set
Texts you the outcome and the caller a confirmation before the line clears
Coverage, not headcount. Every caller reaches someone, and every call ends with something written down.
Part of an AI Receptionist deployment.
Missed-Call Recovery
A call that rings out is not a lost job yet. It is a job with a clock on it, and the clock is roughly the length of time it takes to scroll back to the search results.
Detects an unanswered, abandoned or after-hours call within seconds of it ending
Texts the caller back while your tab is still the one they had open
Carries the conversation on by SMS — answers the question, quotes the range, books the slot
Escalates to you the moment a caller asks for something the agent should not decide
Queues the overnight calls with their outcomes so the list is triaged by nine, not started at nine
The callers who would otherwise have become someone else’s customer between one ring and the next listing.
Part of an AI Receptionist deployment.
Appointment Setting
For most local businesses the bottleneck is not quoting. It is getting the job onto a calendar before the customer’s attention moves on.
Checks real availability rather than promising a slot someone has to confirm later
Books during the conversation, not in a callback that may never happen
Confirms by text, then reminds ahead of the appointment to cut no-shows
Handles reschedules and cancellations without anyone picking up the phone
Respects your working hours, buffers and service areas — it will not book you out of hours or double-book a crew
A calendar that fills while you work, and fewer slots lost to people who meant to ring back.
Different intent from inbound. Same infrastructure.
Outbound AI
Every business has the list it meant to call: the quotes that went quiet, the customers due again, the leads that came in during a busy week. It is the cheapest work available and it is the first thing to get dropped.
Starts from a scenario — quote follow-up, appointment confirmation, reactivation, recruitment outreach — then tunes to your script
Works the list at volume and qualifies before anyone’s time is spent
Hands over warm conversations instead of a call sheet
Books straight into the calendar when the answer is yes
Honours calling hours, do-not-call and opt-outs as a hard rule, not a setting
Writes every outcome back to the CRM, including the no answers
Follow-up that happens whether or not anyone had time this week.
Has its own page.
Database Reactivation
The cheapest jobs you will ever win are already in your CRM. You paid to acquire those customers once, and most of them have not heard from you since the invoice.
See Database Reactivation →
Works your existing list rather than buying attention you already paid for
Segments by what they bought, when, and what is due now
Reaches out by the channel that fits the customer, at a pace that does not burn the list
Books the ones who are ready and tags the ones who are not
Reports in booked jobs from the list, not in opens and clicks
Revenue out of an asset you already own, at a cost per job nothing else comes close to.
Running on this page. Ask it something.
Website AI
A visitor with a question at eleven at night either gets an answer or closes the tab. A contact form is a promise to reply tomorrow, and tomorrow is usually too late.
The same agent as the phone, on the same script, against the same calendar
Answers typed or spoken questions about services, prices, service areas and availability
Books the appointment from the page, without a form or a callback
Captures the contact and the question if the visitor leaves before booking
Hands over to a person when the visitor asks for one
The traffic you already pay for stops leaking at the moment someone is ready to ask.
Where this stops being a phone product.
Custom AI Workflows & Integrations
Most of the cost of running a business is not in the conversations. It is in the work between the systems — re-keying the same job into three tools, chasing a status, copying a number from one screen to another.
Triggered by a call, a form, a CRM change, an inbox or a schedule
Reads and writes the systems you already run rather than replacing them
Makes the routine decisions on your rules and routes the exceptions to a person
Logged end to end, so every step is auditable after the fact
Built, tested and maintained by us — not another tool for someone to learn
The repetitive middle of a process handled, with people kept for the parts that actually need judgement.
How it is built
Connected AI infrastructure, not seven separate tools.
Voice, automation, telephony, calendars and CRM wired together once and shared by every solution above — which is what makes adding the second one cheap, and what makes this deployable across a customer base rather than one business at a time.
One configuration per business
Every solution above draws on the same connected infrastructure. A business is a configuration on it — services, prices, hours, service areas and call handling — not a bespoke build that has to be maintained on its own.
Deployment measured in minutes
Onboarding starts from your website: the agent reads it, learns the services and the questions, and is ready to test the same day. What normally makes AI slow is the discovery, and most of that is already published.
Connected to what you already run
CRM, calendar and telephony first, then webhooks and an API for everything else. The call, the contact and the appointment end up in the same place, which is the only way the reporting means anything.
Changed by instruction, live in seconds
Updating a script, a price or a routing rule is a sentence in plain English, not a support ticket and not a release. The people who know the business can change how it answers.
Bounded, logged and escalated
The agent is held to what you have given it and told to hand over rather than guess. Every call is recorded, transcribed and summarised, so anything it fumbles is corrected that week.
Reported beside your other channels
AI is not a separate scoreboard. Calls answered, appointments booked and jobs won show up in the same monthly report as the marketing that made the phone ring.
Two ways to put it to work
Run it on your own line, or deliver it under your own brand.
Same solutions, same CRM sync, different seat. One is a local business answering its own phone. The other is a software company, dealer network, franchise, association or agency putting them in front of a customer base.
For partners and networks
Built to be deployed across a customer base, not just installed once.
If you reach a base of local businesses — a software company, a dealer network, a franchise system, an association, an agency, a multi-location operator or any channel partner — the interesting question is not whether one agent works. It is what the hundredth deployment costs and who maintains it.
Repeatable deployment
Onboarding starts from a customer’s website. The agent reads it, learns the services and builds the configuration, so the hundredth deployment costs what the second one did.
Multi-tenant by design
Every customer is an isolated configuration on shared infrastructure. Hours, routing, calendars and numbers are per tenant; the infrastructure underneath is not duplicated.
Integration where your customers already work
Connected by API and webhooks to the CRM, DMS, calendar, telephony and business systems each vertical already runs, with native integrations where they exist.
White-label delivery
It can carry your brand, your numbers and your support path. We stay behind it or beside it, whichever the channel needs.
Change without a release
Scripts and rules are edited in plain English and go live in seconds, which is what makes a network of accounts maintainable by the people who own them.
Analytics across the network
Calls handled, appointments booked and outcomes, per tenant and in aggregate — the view a channel needs to see which accounts are working.
How this is priced
A setup fee, then a monthly.
AI is not a one-off build. The setup covers configuring it on your services, prices and call handling, and testing it before it answers anything real. The monthly covers the infrastructure it runs on, the minutes it uses, and keeping it accurate as the business changes. It needs both for as long as it is working.
Local business deployments are packaged by the solution and the workflow behind it. Most start with the AI Receptionist, which carries Missed-Call Recovery and Appointment Setting inside the same deployment rather than as separate line items. Pricing for that one is on the AI Receptionist page.
Enterprise, multi-location and channel deployments are quoted on deployment scope and volume, because the work genuinely differs between one location and a network of hundreds.
The audit is where we work out which solution to start with and what it takes to run. Month to month either way. No long-term contract.
Frequently asked questions
What is an AI business solution, in plain terms?
Software that holds a conversation or runs a process the way a member of staff would — answering the phone, texting a missed caller back, booking a job, working a follow-up list, moving a record between two systems. It is bounded to what you have told it, it escalates what it should not decide, and it works at two in the morning.
Do I have to buy all of these?
No, and almost nobody does. Most businesses start with the AI Receptionist, because an unanswered call is the most expensive thing on this page. Missed-Call Recovery and Appointment Setting come with it. Outbound, reactivation and custom workflows get added when the inbound side is solid.
How is this different from the chatbot on every other website?
A chatbot answers on one channel and hands you a transcript. These share one configuration across the phone, the website and outbound calling, they act rather than reply — booking against a live calendar and writing to your CRM — and we build and maintain them rather than shipping you a builder and wishing you luck.
What does it cost?
It depends on which solutions you run and how much they handle. Local business deployments are packaged by the solution and the workflow behind it; enterprise, multi-location and channel deployments are quoted on deployment scope and volume, because the work is genuinely different between one location and a network of hundreds. Specific AI Receptionist pricing is published on its own page. Month to month either way, no long-term contract.
Will customers know they are talking to AI?
Some will, and it matters far less than being answered. It never claims to be a specific person, and it hands off to you when a human is genuinely needed. The realistic alternative is not a person — it is a voicemail most callers will not leave.
What happens when it does not know the answer?
It escalates rather than invents. That is a configuration choice we make deliberately: an agent that guesses at a price or a lead time costs more than one that says it will have someone call straight back.
Does it work for a business with several locations?
Yes, and that is where it tends to pay for itself fastest. Routing, hours, service areas and calendars are set per location while the configuration stays central, so a change to how calls are handled does not have to be made nine times.
Who owns the data and the numbers?
You do. Numbers sit in an account in your name, recordings and transcripts are yours, and the CRM is yours. If we part ways you keep the history.
Can you build something that is not on this list?
That is what Custom AI Workflows & Integrations is. If the process runs on systems with an API and the rules can be written down, it is usually buildable. The audit is where we work out whether it is worth building.
Who actually builds and runs it?
We do. We configure it on your services and prices, connect the CRM and calendar, test it against real questions before it takes a live call, keep it accurate as things change, and report on it. One team accountable for it, not another tool to run.
Start with the phone
Hear one answer before you buy one.
Ring the number and talk to the same agent your customers would. Then take the free audit, and we will tell you how many calls you are missing and which of the seven is worth doing first.
Services
Digital GrowthLocal SEO & Maps PackGoogle Business ProfileReviews & ReputationWeb DesignAI Search (GEO)Google Ads & Local Services AdsFacebook & Instagram AdsCall Tracking & ReportingAI Business SolutionsAI ReceptionistMissed-Call RecoveryAppointment SettingOutbound AIDatabase ReactivationWebsite AICustom AI Workflows & Integrations
Who we serve
Home services
Auto dealers & repair
Medical & dental
Restaurants & bars
Retail & showrooms
Real estate
Professional services
Service area
Based in Cypress, Texas. Working with local businesses anywhere in the U.S. — the audit runs on public data, the walkthrough is a video call.
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